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MEET MELISSA

With over 26 years of experience, Melissa isn’t just a seasoned pro — she’s the soul of our space. From being an expert shampoo tech to keeping us all in line (trust us, we need it 😉), she does it all with heart, humor, and hustle.

What keeps her going? “Meeting new people, connecting with regulars, and the daily interaction — that’s what makes me happy.” And it shows. Every client wants a little time with Melissa, because she makes everyone feel seen, cared for, and right at home. 💜

We’re beyond lucky to have her on our team — and if you’ve met her, you already know why. ✨

Shampoo Tech and Hospitality Lead

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MELISSA NORWOOD

YEARS OF EXPERIENCE:

26+ years

MUST HAVE BEAUTY PRODUCT:

Anything Amika and Shibui

WHAT I LOVE MOST ABOUT MY JOB:

Getting to know the stories of our clients

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